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Customer Support Pharmacy Technician

Phil is a fast-growing healthcare startup reinventing the recurring medication experience. We are funded by prominent venture capitalists that have backed Uber, Airbnb, Twitter, and Facebook.

We are hiring a full-time Pharmacy Technician who is excited to be part of the change that is coming to the retail prescription experience. We are looking for individuals who can grow with our fast-paced company.

As Pharmacy Technician, you will have the following responsibilities:

Answer customer support queries on chat, email, and over phone.

Assist new users with the on-boarding process on web and mobile.

Work with our pharmacists/doctors to navigate prescription refills.

We are looking for a hands-on technician with a genuine passion for working with customers and an aptitude for problem solving.

Willingness to adapt and work collaboratively in a fast-paced environment by creatively solving problems, and making good decisions with minimal supervision.

Strong attention to detail, accuracy, and quality. A can do attitude and
ability to lead by persuasion are vital to the role.

Excellent English communication skills, both written and verbal.

Must be currently licensed as a pharmacy technician.
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